Refund policy

7-Day Return Policy

We accept returns within 7 days of delivery only in the following cases:

• The product was damaged at the time of delivery

• The product has a manufacturing defect

Return Conditions

To be eligible for a return:

• The issue must be reported within 7 days of receiving the product

• The item must be unused, uninstalled, and in original packaging

• All accessories, manuals, and parts must be included

• Photo or video evidence of the damage or defect is required

Non-Returnable Items

Returns will not be accepted for:

• Change of mind or personal preference

• Normal wear and tear

• Damage caused by misuse, accidents, water exposure, or improper handling

• Products altered or repaired by unauthorized parties

Refund Process

• All returns are subject to inspection and approval

• Once approved, refunds will be issued to the original payment method

• Shipping and handling charges are non-refundable, unless the return is due to our error

How to Request a Return

To initiate a return request, contact us with your order number and supporting evidence:

📧 Email: 4starscooters@gmail.com
📱 WhatsApp: 0566073268